Terms and Conditions

1. Definitions

1.1 Platform: The online freight exchange and transport management system operated by Admiral Transport Ltd, accessible via www.freight-bridge.eu

1.2 User: Any natural person with legal capacity or legal entity registered to use the Platform, including both Shippers and Carriers.

1.3 Shipper: A User who requires road freight transport services and posts freight offers or requests transport capacity through the Platform.

1.4 Carrier: A User who provides road freight transport services and offers transport capacity through the Platform.

1.5 Transport Contract: The legally binding freight transport agreement concluded exclusively between a Shipper and a Carrier via the Platform.

2. Scope, Acceptance, and Nature of the Platform

2.1 Agreement Formation

These Terms and Conditions constitute a legally binding agreement between You (the User) and Admiral Transport Ltd governing Your access to and use of the Platform. By registering an Account, accessing the Platform, or using any of the Services, You expressly agree to be bound by these Terms in their entirety.

2.3 Platform Role and Nature

We explicitly declare that:

• We are not a party to Transport Contracts
• We do not control, verify, or guarantee User identity, creditworthiness, or transaction performance
• We benefit from limited liability as an intermediary service provider
• We do not pre-screen or endorse User Content

6. User Obligations, Due Diligence, and Background Checks

6.2 Scope of Required Due Diligence

Prior to entering into any Transport Contract, Users must conduct thorough due diligence including:

• Legal existence and standing verification
• Financial stability assessment
• Reputation investigation
• Legal compliance confirmation

6.2.2 For Carriers (Additional Requirements):

• Operating licenses verification through national electronic registers (ERRU)
• Insurance coverage: CMR liability (EUR 8.33 per kg minimum), third-party liability (EUR 1,000,000), and cargo insurance
• Vehicle compliance verification
• Driver qualifications and professional competence
• Safety record and compliance violations investigation
• ADR compliance for hazardous goods

8. Platform Liability and Limitations

8.1.1 “As Is” and “As Available” Basis

The Platform is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted, error-free, or secure operation.

8.2 Exclusion of Warranties

8.3.1 Excluded Damages

We shall not be liable for indirect, consequential, incidental, special, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, goodwill, or reputation.

8.3.2 Cap on Direct Damages

10. Fees, Payment Terms, and Refunds

10.1 Fee Structure

Basic Access: Free - Users may browse available offers without subscribing.

Subscription Tiers: To post offers and access advanced features, Users must subscribe to one of the available tiers.

10.2.6 Chargeback Restriction

By completing a payment transaction, You acknowledge and confirm that charges are authorized and legitimate. Failure to follow our internal dispute resolution procedure before initiating a chargeback constitutes a material breach.

If a chargeback is initiated in breach of these Terms, You shall be liable for the full charged-back amount plus chargeback fees (typically EUR 15-25) and administrative costs.

10.5 Refunds

General Policy: Subscription fees are non-refundable, except as expressly provided or required by mandatory consumer protection law.

If You terminate mid-period, no refund of unused time is provided. However, if the Platform is unavailable for more than 48 consecutive hours due to our fault, You may request a pro-rata credit.

13. Term, Suspension, and Termination

13.3 Suspension by Platform

We may suspend Your Account immediately and without prior notice if:

• We reasonably suspect fraud, misrepresentation, or illegal activity
• You breach material provisions of these Terms
• You are in payment default exceeding 14 days
• We receive a credible complaint that Your activities pose risks
• Required by Competent Authorities or legal process

13.5.2 Termination for Cause (Immediate)

We may terminate Your Account immediately if:

• You commit a material breach not remedied within 14 days
• You engage in fraudulent, illegal, or harmful conduct
• You repeatedly violate these Terms
• You provide false information during registration
• You attempt to circumvent suspension or create duplicate Accounts
• You become insolvent or enter bankruptcy

15. Governing Law and Jurisdiction

15.1 Governing Law

These Terms and any disputes shall be governed by and construed in accordance with the laws of Bulgaria, excluding its conflict of law principles.

15.2 Jurisdiction for Business Users

For business users, any disputes that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts of Sofia, Bulgaria.